121 lines
3.2 KiB
Markdown
121 lines
3.2 KiB
Markdown
---
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name: Bug report
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about: Create a report to help us improve
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---
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<!--
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Thanks for reporting issues back!
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Guidelines for submitting issues:
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* Please search the existing issues first, it's likely that your issue was already reported or even fixed.
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* SECURITY: Report any potential security bug to us via our HackerOne page (https://hackerone.com/nextcloud) following our security policy (https://nextcloud.com/security/) instead of filing an issue in our bug tracker.
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* The issues in other components should be reported in their respective repositories: You will find them in our GitHub Organization (https://github.com/nextcloud/)
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* You can also use the Issue Template app to prefill most of the required information: https://apps.nextcloud.com/apps/issuetemplate
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-->
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<!--- Please keep this note for other contributors -->
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### How to use GitHub
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* Please use the 👍 [reaction](https://blog.github.com/2016-03-10-add-reactions-to-pull-requests-issues-and-comments/) to show that you are affected by the same issue.
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* Please don't comment if you have no relevant information to add. It's just extra noise for everyone subscribed to this issue.
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* Subscribe to receive notifications on status change and new comments.
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**Describe the bug**
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A clear and concise description of what the bug is.
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**To Reproduce**
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Steps to reproduce the behavior:
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1. Go to '...'
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2. Click on '....'
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3. Scroll down to '....'
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4. See error
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**Expected behavior**
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A clear and concise description of what you expected to happen.
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**Screenshots**
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If applicable, add screenshots to help explain your problem.
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**Client details:**
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- OS: [e.g. iOS]
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- Browser [e.g. chrome, safari]
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- Version [e.g. 22]
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- Device: [e.g. iPhone6, desktop]
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<details>
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<summary>Server details</summary>
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<!--
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You can use the Issue Template application to prefill most of the required information: https://apps.nextcloud.com/apps/issuetemplate
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-->
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**Operating system**:
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**Web server:**
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**Database:**
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**PHP version:**
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**Nextcloud version:** (see Nextcloud admin page)
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**Where did you install Nextcloud from:**
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**Signing status:**
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```
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Login as admin user into your Nextcloud and access
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http://example.com/index.php/settings/integrity/failed
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paste the results here.
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```
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**List of activated apps:**
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```
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If you have access to your command line run e.g.:
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sudo -u www-data php occ app:list
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from within your Nextcloud installation folder
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```
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**Nextcloud configuration:**
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```
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If you have access to your command line run e.g.:
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sudo -u www-data php occ config:list system
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from within your Nextcloud installation folder
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or
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Insert your config.php content here
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Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)
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```
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**Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/...
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</details>
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<details>
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<summary>Logs</summary>
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#### Nextcloud log (data/nextcloud.log)
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```
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Insert your Nextcloud log here
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```
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#### Browser log
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```
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Insert your browser log here, this could for example include:
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a) The javascript console log
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b) The network log
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c) ...
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```
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</details>
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